See what your handbook is missing.
Every not found is a question someone needed answered. The gap report groups them by topic, so document owners know what to write next.
Top unanswered topics this month
Remote work from abroad, 23 questions. Laptop replacement policy, 17 questions. Parental leave for contract staff, 11 questions.1
[1] Knowledge gap report, last 30 days
Only from your documents. Only documents you're allowed to open.
Grouped by topic.
Similar not found questions are grouped, so twenty ways of asking about remote work show up as one topic with a count.
Conflicts and stale files too.
The report also lists conflicting documents and files that are cited often but haven't been updated in over a year.
Close the loop.
When a new document covers a gap, the topic's count drops on the next report. Owners can see their work land.
Details.
| Contents | Unanswered topics, conflicts, stale cited files |
| Period | Last 7, 30 or 90 days |
| Delivery | In the admin view and as a monthly email |
| Available on | Company and Enterprise |
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